Please Read All of Our Terms & Conditions Before Ordering:
*The Global Swap Shop, prior to any order placed, requires a valid Tax ID from the customer and for every order placed to be at or more than the $250 wholesale minimum.
*The most recent credit card we, The Global Swap, have on file for a customer is what will be used on future orders. If the customer needs to update or change what credit card we use, it is the customers responsibility to communicate this to us prior to placing the order. We do not ship out orders before they are paid in full therefore, we will use what was last provided by the customer.
*Any open/unfinished invoices will be shredded after 3 months to keep customers information secure. Completed invoices will be securely filed for future reference
*All claims must be submitted within 7 days of receiving the product and be submitted with pictures of the invoice and product issue
*Returns are not accepted without prior approval, and may be subject to a 15% restocking fee plus freight.
*Freight damages MUST be filed with the carrier.
*Due to the handmade nature of our products, there will be some variations in color, texture, and finish, as well as slight irregularities. These are not considered flaws or defects.
*Rusty metal is not considered defected or flawed.
*Returns/ Refunds will not be issued for claims regarding color variations in wood, paint, rust and size difference
*Due to the handmade nature of our products, size subject to change by 2”
*Due to the handmade nature of our products, some items may be seasonal dependent upon makers availability.
*We do our best to make sure similar area stores do not have the same product however, we do not zip code protect.
*Due to an ever changing product list and being competitive in our pricing, any and all discounts given, special deals, special pricing toward an order are subject to change .
*RESIDENTIAL ADDRESSES FOR FREIGHT/PALLET : WE DO NOT SHIP PALLETS TO RESIDENCES, HOWEVER IF A RESIDENTIAL ADDRESS IS PROVIDED, BE PREPARED TO PAY THIS UP-CHARGE AND ANY OTHER ASSOCIATED FEES - THE GLOBAL SWAP SHOP WILL NOT BE LIABLE FOR THESE CHARGES.)